Contact Us
Last updated: 26 October 2026
For help with Decoding HCM, account access, typing practice, payments, digital delivery, privacy or refund requests, contact us through the official support channel below.
Support
For a payment or refund query, include the transaction reference, payment date and the account identifier used for the purchase. Do not share passwords, full card details, CVV or OTPs in support messages.
Other official channel
Email support
For payment or refund requests, please include your transaction reference and purchase details. Never send passwords, full card details, CVV or OTPs.